If you have a vaccine storage failure or a cold chain incident:
- Report the vaccine storage failure/cold chain incident by calling the vaccine depot at 1-800-830-5978 extension 301257.
- Do not use the vaccines. Place the exposed vaccines in a container or bag and leave them in the fridge marked “DO NOT USE”. Do not discard the vaccines.
- Complete the NWHU Vaccine Cold Chain Incident Exposure/Wastage Report and e-mail the form to email@example.com or fax the form to 807-468-4970.
The depot will assess the stability of each vaccine and contact you with the results.
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